Frequently Asked Questions (FAQ)
What products do you sell?
We specialize in premium fashion apparel, offering stylish clothing designed for modern comfort and everyday elegance.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery usually takes 5–8 business days within the United Kingdom.
Do you ship outside the United Kingdom?
Currently, we ship only within the United Kingdom.
Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of purchase. Please contact us immediately at contact@flamesphere.online
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, unworn, and in original packaging.
When will I receive my refund?
Refunds are processed after we receive and inspect the returned items. This typically takes 5–10 business days.
How can I contact customer support?
You can reach us via email at contact@flamesphere.online. Our team is happy to assist you.
Is my payment information secure?
Yes. All payments are processed through secure and encrypted payment gateways to protect your personal information.
