At FLAMESPHERE, customer satisfaction is our top priority.

We accept returns within 14 days of delivery.

Eligibility for Returns

To qualify for a return:

• Items must be unused, unworn, and in their original packaging

• All tags must remain attached

• Proof of purchase is required

Non-Returnable Items

• Final sale items

• Gift cards

• Worn or damaged products (unless received defective)

Refund Process

Once your return is received and inspected, we will notify you of approval or rejection.

Approved refunds will be issued to your original payment method within 5–10 business days.

Shipping Costs

Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery and include clear photos so we can resolve the issue quickly.

Start a Return

To initiate a return, please email us at:
contact@flamesphere.online

You may also contact us at:
+44 7735 303492

Business Address:
2 Heylyn Square, London, England E3 2DW